Who Should I Call First After Home Water Damage Occurs?

Dealing with a flooded living room or a burst pipe in the bathroom can be a staggering experience for any homeowner. The severity of water damage can range from a minor nuisance to a catastrophic event that can wreak havoc on your home’s structure and your personal belongings. Recognizing the urgency of your situation is the first step, and acting swiftly is paramount to preventing further damage.

When you’re faced with water damage, you should know the condition progresses with time, potentially leading to structural issues, mold growth, and a slew of other complications that could weigh heavily on your wallet and peace of mind.

Immediate Actions to Mitigate Damage

  • Assessing Safety Before Taking Action: Before you jump into any cleanup efforts, ensure that the environment is safe. Look out for electrical hazards and structural damages that might make certain areas unsafe. If in doubt, wait for professionals to give the all-clear.
  • Stopping the Source of Water Damage: If it’s safe to do so, stop the water flow immediately. This could mean turning off the main water valve or containing a leak with a bucket as a temporary solution.
  • Protecting Valuables and Furniture: Move your valuables, furniture, and other belongings to a dry area. This can help salvage them and expedite the drying process later on.
  • Documenting the Damage for Insurance Purposes: Take photos and videos of the affected area and damaged items. This evidence is crucial when filing your insurance claim.

Who to Contact First After Water Damage

Emergency Services and Safety Concerns

  • When you suspect immediate danger, like gas leaks or severe structural damage, don’t hesitate to call emergency services. They should always be your first point of contact to ensure everyone’s safety.

Water Damage Restoration Companies

Once the situation is safe and contained, your next call should be to a water damage restoration in Haslet or a similar reputable service in your area. They specialize in handling the aftermath of such incidents, working efficiently to mitigate further damage, and begin the repair process.

Insurance Company

Contacting your insurance company is essential to inform them of the incident and start the claims process. They can guide you on the necessary documentation and further steps to ensure your claim is processed effectively.

The Role of Professional Restoration Services

In the event of home water damage, professional services are crucial for a variety of reasons:

  • Assessment and Inspection Process: Experts will first assess the extent of the water damage, charting a plan of action that is efficient and effective.
  • Water Extraction and Drying Techniques: With their specialized equipment, they can remove standing water swiftly and dry out the affected areas, minimizing the risk of mold and structural damage.
  • Mold Remediation and Prevention: Professionals will also address any mold concerns, which are critical for maintaining the health of your home environment.
  • Reconstruction and Repair Services: Finally, they will repair and restore the affected parts of your home, returning it to its pre-damage condition or even better.

Understanding Insurance Claims for Water Damage

Navigating the insurance claims process can be daunting, but with a bit of knowledge, you can manage it effectively:

  1. Understand the varying coverage options for water damage in your policy.
  2. Become familiar with the claims process and what’s expected from you.
  3. Document everything meticulously for a smoother claims experience.
  4. Know how to address disputes, should they arise with your insurer.

DIY vs. Professional Restoration: Making the Right Choice

There’s a time for DIY, and there’s a time to call in the professionals. While there are minor water damage situations that you can manage on your own, understanding the limitations is vital:

  • When Is DIY Appropriate? Small spills or manageable leaks that haven’t soaked into your home’s structure can often be handled without professional aid.
  • Risks of DIY Water Damage Restoration: Without the proper tools and expertise, you might miss hidden moisture that can lead to mold or structural issues later on.
  • Advantages of Professional Services: Beyond the immediate cleanup, professionals can help shore up your home’s defenses against future incidents.
  • Cost Considerations: While DIY might seem cheaper upfront, failing to address all issues can lead to more significant expenses over time.

Preventing Future Water Damage in Your Home

The best way to handle water damage is to prevent it where you can:

  • Maintain regular inspections of pipes and appliances that use water.
  • Install water detection devices that can alert you to leaks.
  • Consider landscape designs that direct water away from your home.
  • Educate yourself on common risks and signs of water damage.

Health and Safety After Water Damage

After experiencing water damage, health and safety must be top of mind:

  • Recognize the potential health risks that can arise from mold and bacterial growth.
  • Use appropriate PPE when dealing with water damage cleanup.
  • Ensure living conditions are safe before returning to normalcy within your home.

Long-Term Impacts of Water Damage on Property Value

Water damage can leave a lasting mark not just on your home but also on its value. Managing water damage properly is essential to maintaining the market value of your home:

  • Be mindful of the effect on home resale value after water incidents.
  • Understand the disclosure requirements if you plan to sell your home in the future.
  • Know how professional property damage restoration professionals can help restore and sometimes even increase the value of your property post-damage.


Wrapping it up, the key to effectively dealing with home water damage lies in prompt action, informed decisions, and understanding when to call in experts. Whether it’s a small leak or a major flood, knowing the steps to take, whom to contact, and how to prevent future occurrences can save you time, money, and stress. With this guide in hand, you’re now better equipped to handle the unexpected with confidence and assurance.